![]() ![]() Image used with permission by copyright holder If you’ve narrowed down your problem to an issue like your battery, or you notice an issue like a particularly high CPU temperature, then select the appropriate option. Step 2: View your current data and check for any suspicious issues. Select the round Launcher button at the bottom-left of the screen, and use the search box at the top to type in “diagnostics.” The app should pop up with an icon that looks like a heart monitor line. Step 1: The Diagnostics tool is not currently in the app drawer, so you’ll have to go looking for it. Wi-Fi not working? How to fix the most common problemsĬhrome has a security problem - here’s how Google is fixing it Here’s how to use it if your Chromebook has the latest updates.Ĭommon keyboard problems and how to fix them If you’re struggling to understand a problem, it’s a good idea to pop this app open and run the appropriate test, keeping an eye on the data as you use the rest of our guide for more specific issues. ![]() Additional features as Google improves the app (it’s still a relatively new tool and more functionality is on its way).Run tests on all these features to automatically troubleshoot for apparent issues.See data on CPU usage, speed, and temperature.See information about battery health, cycles, and how much capacity it has lost since its first use.Check model and motherboard information.The Diagnostics app Image used with permission by copyright holderĬhromebooks now have a Diagnostics app specifically for troubleshooting, which can provide valuable information when narrowing down your issue, monitoring a specific problem, or - if it comes down to it - knowing exactly what hardware you have for repairs or replacements.
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